Khelagor FAQ — Answers to All Your Questions

You must be at least 18 years old to register on khelagor. You'll need to provide your correct date of birth during registration. Providing false information may result in your account being suspended.

No. Under Khelagor's rules, each person may only create one account. If multiple accounts are detected, all of them may be closed and any remaining balances may be forfeited.

login page Click the "Forgot Password?" link. Enter your registered email or mobile number — a reset link or OTP will be sent to you. Set your new password and log in. If you run into any issues, contact support.

KYC (Know Your Customer) is the identity verification process. Before your first withdrawal, you'll need to submit a photo of your national ID or passport. This protects your account and helps prevent fraud.

If your account is suspended, email support@khelagor.net or reach out via live chat. Let us know you'd like to understand the reason and provide any required information. Most cases are resolved within 24–48 hours.

The minimum deposit at khelagor is just ৳500 BDT. That's all you need to start betting and claim your welcome bonus. There is no maximum deposit limit.

Deposits via Mobile Pay, Nagad, and other mobile banking services are instant — your balance is typically updated within 1–5 minutes. Bank transfers may take 1–3 business days.

No, khelagor does not charge any deposit fees. However, your payment provider (such as Mobile Pay) may apply their own transaction charges. This is subject to the payment app's own policy.

If a deposit fails, note down the transaction ID first. Wait 15 minutes and try again. If the issue persists, contact support with your transaction ID. If the amount was deducted from your account but hasn't appeared on Khelagor, it will be refunded within 24 hours.

The minimum withdrawal amount at khelagor is ৳500 BDT. Your daily withdrawal limit is determined by your account level. VIP members enjoy higher daily withdrawal limits.

When a withdrawal is rejected, you'll typically receive an email explaining the reason. Common reasons include: incomplete KYC verification, unmet bonus wagering requirements, or incorrect payment details. Contact support for a quick resolution.

Bonus funds cannot be withdrawn directly. Once you've met the required wagering conditions (rollover), any winnings earned from the bonus become withdrawable. The terms for each bonus on the Rewards page Details are provided.

Earn cashback at a fixed rate on your daily betting losses. Logged-in members receive cashback credited to their account after midnight each day. The rate ranges from 3%–10% depending on your membership level.

Share your referral link with a friend. Once they register and make their first deposit, you'll receive a referral bonus. Your referred friend will also get a special welcome offer. Learn more on the Rewards page here.

Most bonuses are valid for 7–30 days. The welcome bonus wagering requirement must typically be met within 30 days. Any unused bonus expires once the validity period ends.

Live betting, or in-play betting, lets you place bets in real time while a match is in progress. Odds shift from moment to moment, so log in and bet on live matches as the action unfolds. Quick decision-making and a solid read of the market are the keys to success in live betting.

Once a bet is confirmed, it generally cannot be cancelled. However, if a "Cash Out" option is available on a specific bet, you can secure a partial or full return before the match ends. Cash Out may not be available on all markets.

Khelagor uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (৳150 profit). Higher odds mean a lower chance of winning but a bigger payout. Detailed guide On the review page available.

A parlay bet lets you combine multiple matches into a single wager. Win all of them and your odds multiply for a massive payout. But if even one bet loses, the entire parlay is lost. Higher risk, higher reward.

Go to Account Settings → Security → and enable "Two-Step Verification". You can set up 2FA using your mobile number or Google Authenticator. After activation, an OTP will be required every time you log in.

Change your password immediately and enable 2FA. Contact support so any suspicious login sessions can be terminated. Review your account activity log. Going forward, only log in through khelagor.net.

Khelagor stores your personal information with the highest level of security. Your data is never sold or shared with third parties. Our Privacy Policy Your data is used solely to improve our services, in accordance with our policy.

If the APK won't install on Android: go to Settings → Security → enable installation from unknown sources. Check that you have enough storage space. Delete the old APK and download a fresh copy. If the issue persists, contact support.

Yes, the Khelagor app offers everything available on the website. It also comes with extra features not found on the site, including push notifications, faster loading times, and offline score viewing.

When a new update is available on Android, you'll get a notification inside the app, or you can App Page Download the latest APK from there. iOS users can update via the App Store. Always using the latest version ensures the best experience.

Go to Account Settings and select "Self-Exclusion" or "Cooling-Off Period". You can take a break ranging from 24 hours up to 6 months. During this time your account will be locked and you won't be able to log in.