Everything about how we collect, use, and protect the information you share with Khelagor is clearly explained here.
Khelagor (khelagor.net) is a trusted online Sports Betting and casino platform in Bangladesh. We understand how valuable your personal information is, and we take every measure to keep it secure.
This Privacy Policy explains how Khelagor collects your data, what it is used for, who it is shared with, and how you can maintain control over your own information.
By registering on Khelagor or continuing to use our services, you agree to this Privacy Policy. Please read it carefully before using the platform for the first time.
Bangla Version Note: This Bangla version of the Privacy Policy is provided for the convenience of our members. In the event of any legal dispute, the original English version shall prevail.
Khelagor collects your information in several ways. Below is a detailed breakdown of what data is collected, why, and how.
When you register on Khelagor or use our services, you voluntarily provide certain information. This includes:
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, gender | Age Verification & Account Creation |
| Contact Information | Email address, mobile number | Notifications & Support |
| Address Details | Division, District, Upazila | KYC Verification & Regional Services |
| Identity Documents | NID, Passport, Driving License | KYC & Anti-Money Laundering |
| Payment Information | Mobile Pay/Nagad number, bank details | Transaction Processing |
| Login Information | Username, encrypted password | Account Security |
Certain information is collected automatically while you use Khelagor. This is necessary for the platform's performance and security.
Please Note: Khelagor never stores your full payment card number. Payment details are always processed in encrypted form.
Khelagor uses your information only for specific, legitimate purposes. No data is ever used beyond its approved scope.
Your Controls: You can opt out of promotional emails or SMS at any time through your account settings or by contacting support.
Khelagor never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances.
Contractual Safeguards: All third-party partners working with khelagor are required to sign strict data protection agreements and may only use your information for its designated purpose.
The khelagor website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
Most browsers give you control over cookies. Keep in mind that disabling certain cookies may affect how some features on Khelagor work.
To keep your data safe at khelagor, we have implemented industry-leading technical and organizational security measures.
All data transmissions are secured with 256-bit SSL/TLS encryption.
Data is stored in maximum-security data centers with 24/7 monitoring.
Only authorized personnel can access data on a need-to-know basis.
Regular penetration testing conducted by third-party security experts.
Sensitive data such as passwords are stored using cryptographic hashing.
Regular encrypted backups are maintained to prevent any risk of data loss.
In the event of a data breach: In the event of a security breach, khelagor will notify all affected members within 72 hours and take the necessary corrective action.
Khelagor retains your data only for as long as necessary. Once the purpose has been fulfilled or the legal retention period has expired, your data is securely deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Compliance |
| Customer Support Records | 3 Years | Dispute Resolution |
| Analytics Data | 2 Years (Anonymized) | Service Improvement |
| Marketing Consent | Until consent is withdrawn | Communication Preferences |
Khelagor complies with GDPR and international data protection laws, under which you hold a number of important rights.
You may request to see what information Khelagor holds about you.
You can request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
In certain circumstances, you may request that the processing of your data be restricted.
You can request an export of your data in a machine-readable format.
You may object to the processing of your data for specific purposes.
To exercise any of your rights, support@khelagor.netto send us an email. Khelagor will respond within 72 hours.
Khelagor strictly does not provide services to anyone under the age of 18. We never knowingly collect personal data from minors.
If you believe a child or minor is using Khelagor, please notify us immediately. The account in question will be suspended at once and all associated data will be deleted.
A Note for Parents: If your child has accidentally accessed Khelagor, please support@khelagor.netto get in touch.
Khelagor may update this Privacy Policy from time to time. For any significant changes, members will be notified in advance via email or platform notification.
Continued use of Khelagor after any changes will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
This Privacy Policy was last updated January 2026last updated on.
For any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our data protection team is always on hand to help.
We don't just make promises — we back every one of them with technology.
Khelagor never sells your personal data to advertisers or data brokers. Your information belongs to you alone.
All data is protected with 256-bit SSL encryption — the same technology used by the world's leading banks.
View, update, or delete your data at any time. On Khelagor, you own your data.
Khelagor complies with Europe's most stringent data protection regulations, ensuring the same level of protection for members in Bangladesh.
No data is retained beyond what is legally required. Once it is no longer needed, it is securely deleted.
Khelagor has a dedicated data protection team that responds to any privacy-related request within 72 hours.